CUSTOMER CARE - for Adalwolf natural grain free dog food
As a company, we are dedicated to ensuring that you our customer receives excellent advice, the best quality products and efficient service.
All our staff are fully focused on our commitment to customer care.
At Adalwolf we are committed to protecting your privacy. When you interact with us by phone, mail, in person or online, we sometimes receive personal information about you. This page, together with our website terms and conditions, tells you about how we collect, use and store your personal information.
Please read this policy carefully to understand how we collect, use and store your personal data.
What this policy takes into account
the Data Protection Act 1998
the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011
Directive 2009/136/EC of 25 November 2009 (“The European Union Cookie Directive”).
Your privacy is important to Adalwolf. This privacy statement provides information about the personal information that Adalwolf collects, and the ways in which Adalwolf uses that personal information.
This document was created using a Contractology template available at http://www.contractology.com.
Personal information collection
Adalwolf may collect and use the following kinds of personal information:
information about your use of this website
information that you provide using for the purpose of registering with the website
information about transactions carried out over this website
information that you provide for the purpose of subscribing to the website services and
any other information that you send to natures instinct
Using personal information
Adalwolf may use your personal information to:
administer this website; personalize the website for you; enable your access to and use of the website services;
publish information about you on the website; send to you products that you purchase; supply to you services that you purchase;
send to you statements and invoices; collect payments from you; and send you marketing communications.
Where Adalwolf discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.
In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Adalwolf may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.
Securing your data
Adalwolf will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Adalwolf will store all the personal information you provide [on its secure servers].
Information relating to electronic transactions entered into via this website will be protected by encryption technology.
Cross-border data transfers
In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world.
You agree to such cross-border transfers of personal information.
Updating this statement
You should check this page occasionally to ensure you are familiar with any changes.
This website contains links to other websites.
Adalwolf is not responsible for the privacy policies or practices of any third party.
by email to or
by post to 3 Heath Road Skegness Lincolnshire Pe25 3ST
Cookies are files sent by web servers to web browsers, and stored by the web browsers.
The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.
Adalwolf publishes Google AdSense interest-based advertisements on this website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour across the web using cookies. You can view, delete or add interest categories associated with your browser using Google's Ads Preference Manager, available at: http://www.google.com/ads/preferences/. You can opt-out of the AdSense partner network cookie at: http://www.google.com/privacy_ads.html. However, this opt-out mechanism uses a cookie, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at: http://www.google.com/ads/preferences/plugin.]
Most browsers allow you to refuse to accept cookies.
In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.
In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.
Blocking cookies will have a negative impact upon the usability of some websites.
Credit / Debit Cards